BrandBastion for Organic Social

What results can you expect?

Higher customer satisfaction Promptly addressing customer queries and complaints reduces the likelihood of spreading negative sentiment.

More time to focus on what matters We'll hide harmful comments and respond to your community using your brand's voice 24/7, saving you more time to focus on strategy.

Valuable customer feedback Community engagement provides insights into customer preferences and helps identify improvement areas.

Happier and more loyal customers Actively engaging with your community fosters a sense of connection to your brand, increasing the likelihood of customer loyalty.

Positive brand perception Ensuring a safe space for your community, responding to comments, and addressing concerns humanizes your brand.

Social proof and UGC Positive community engagement serves as social proof of a brand's credibility and acts as a source for user-generated content (UGC).

BrandBastion Protect

Protect your community from hate, spam and more

We safeguard your brand reputation and community by identifying and removing harmful comments. Plus, we send instant alerts on negative sentiment spikes, broken links, and other potential issues.

20+

109

languages

24/7/365

AI + human quality

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"Partnering with BrandBastion has allowed us to successfully foster a community where open and healthy discussions happen daily online. We have 24/7 peace of mind knowing our community and our brand is protected around the clock. Additionally, we have been able to extend the level of trust we have on our platform to our social community."

James ImrieCreative and Marketing Manager at BetterHelp

BrandBastion Engage

Leverage comments to grow and nurture your community

We respond quickly with on-point answers to Fan Community comments, Customer Complaints, Purchase Interest, and other engagement opportunities that allow your brand to foster trust, grow customer loyalty, or even impact the bottom line.

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"BrandBastion’s speed and timeliness in moderating, responding and analyzing comments has helped take our social media strategy to a new level."

Ashlee ShroyerSocial Media Manager at Purdue University

BrandBastion Analyze

Get the data you need to optimize your social strategy

Dive deep into customer sentiment towards your brand, content, or products. Discover what resonates with your audience, identify areas for improvement, and uncover recurrent conversational topics across your social channels.

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"The insights and analytics provided by BrandBastion are incredibly valuable. With sentiment analysis and comment tagging, we can quickly identify patterns and trends in our community's feedback. This has allowed us to make more informed, data-driven decisions and protect our brand reputation."

Jason MurphyGlobal Social Media Specialist at Binance

Build a positive and loyal community

What results can you expect?

Protect your community from hate, spam and more

20+

109

24/7/365

Leverage comments to grow and nurture your community

Get the data you need to optimize your social strategy

Schedule and plan your content effortlessly

How does managing conversations with BrandBastion impact your success?

Discover how BrandBastion can help your brand grow.