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THE ULTIMATE PLATFORM TO

Manage conversations effortlessly with AI

Understand how your audience feels about your brand and content. Streamline community management with our smart social inbox and automated moderation. Avoid repetitive tasks and save time.
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SENTIMENT ANALYSIS

Discover how people feel about your brand

Our AI analyzes sentiment in 109 languages, enabling you to determine which campaigns, posts, or ads are resonating better with your audience. Make faster, data-driven marketing decisions with audience insights!

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SMART SOCIAL INBOX

Reply and empty your inbox faster than ever

Streamline your community management with our AI-powered inbox. Find engagement opportunities, generate AI replies in one click with your brand voice, and keep your inbox organized effortlessly.

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AUTOMATED MODERATION

Safeguard your brand reputation and community

Auto-hide spam, offensive, against-brand and inappropriate comments. Instead of getting caught up in repetitive moderation tasks, you'll be able to dedicate your time to more strategic initiatives.

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PUBLISH

Schedule and plan your content effortlessly

Schedule posts, generate AI captions using your brand voice, and gauge sentiment analysis for impactful content planning. Discover creative opportunities with over 250 holidays and observance days.

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See all your social media conversations in one place

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Comments (organic, ads, dynamic), wall posts, private messages, mentions

 
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Comments (organic, ads), direct messages, mentions, replies to stories

 
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Comments (organic, ads), quotes and mentions

 
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Comments (organic, ads)

 
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Comments (organic, ads)

 
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Comments (organic, ads)

 

Brand leaders love us!

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Ana WebanckHead of International & Special Operations at Typology

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BrandBastion has become a core asset for Typology. It helped us improve customer service and engagement, enhancing the delivery of the most accurate and swift customer experiences. The AI functionalities helped scale our operations internationally and contributed to a noteworthy growth in positive sentiment."

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Ashlee ShroyerSocial Media Manager at Purdue University

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Understanding sentiment is important to get a sense of what our audience is saying and how they are reacting to our posts. This has been helpful when providing analytics and adjusting strategy as needed for upcoming posts."

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Ruben HospinalDigital Media Specialist at Talkiatry

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BrandBastion's platform gives us the inside scoop on our social media conversations, with full visibility and control. Beyond invaluable insights, it allows our team to take swift, strategic actions when necessary."

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DeeDee LawrenceDirector of Customer Experience at V Shred

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If you are running a social media support team, where there are metrics and KPIs,  where you need to be holding your agents accountable for the work that they're doing, BrandBastion's reporting offers that in an up-to-date real-time board. So the fact that we can search real-time, find out who's doing what, making sure no one's stepping over anybody (...) is something that's very well managed through the BrandBastion platform."

Transform your social media engagement 🚀

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