We drive better conversations
We manage online conversations for top brands and advertisers. Some of the world's biggest brands rely on us to enhance brand safety and enable meaningful relationships with their audiences.
Facebook
Comments (organic, ads, dynamic), wall posts, private messages, mentions
Instagram
Comments (organic, ads), direct messages, mentions, replies to stories
TikTok
Comments (organic, ads)
YouTube
Comments (organic, ads)
X (formerly Twitter)
Comments (organic, ads), quotes and mentions
With BrandBastion in place, we have a finger on the pulse across our social media conversations and we know our community is protected from harmful engagement. We have peace of mind that Netflix’s paid social engagement is being well-managed 24/7 thanks to the BrandBastion teams attention to detail, bias to action, and clear communication.
- Evan Irwin, Growth Marketing at Netflix
We ensure conversational brand safety on social
BrandBastion's AI detects harmful comments instantly, so we can protect your brand against harmful content, inappropriate language, and offensive remarks 24/7 in real-time. Our solutions are supported by our human content specialists to ensure accuracy at scale.
We drive meaningful conversations at scale
We help you increase customer loyalty by engaging at scale. We respond to consumers' questions, complaints, and feedback on your behalf 24/7. You just need to choose what types of comments you want us to respond to and we'll work with you to create response variations.
We enable enhanced social media intelligence
We take your social media analytics to the next level. We gather and analyze conversations and audience data to inform your business decisions.